Term and Conditions

Last Updated: October 2023

Welcome to Spirit Halloween Store! These Terms and Conditions govern your use of our website at halloweenthemeshop.com and all purchases made through our store. By accessing our website and making a purchase, you agree to be bound by these terms.

1. User Responsibilities

As a valued customer of Spirit Halloween Store, you agree to:

• Provide accurate and complete information when creating an account or placing an order
• Use the website only for lawful purposes and not engage in any fraudulent activities
• Maintain the confidentiality of your account credentials
• Not reproduce, duplicate, or resell any part of our website or products without authorization
• Comply with all applicable laws and regulations in your jurisdiction regarding online purchases

2. Products and Services Description

Spirit Halloween Store specializes in high-quality costume apparel including:

• Retro Costumes: 50s, 60s, 70s, 80s, and 90s themed outfits
• Character Costumes: Alien, Angel, Animal, Bat, Bear, Cat, Butterfly, and Book Character costumes
• Classic Collections: Classic Boys and Girls Costumes
• Accessories: Bowties, Suspenders, and other apparel items

We strive to provide accurate product descriptions and images, but please note that actual colors may vary slightly due to monitor settings.

3. Order and Payment Terms

Order Process

• All orders are subject to product availability
• Order confirmation does not constitute acceptance; we reserve the right to cancel any order before shipment
• You will receive an order confirmation email once your payment is processed

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely, and we do not store your complete payment information.

Pricing and Taxes

• All prices are listed in US Dollars (USD)
• Customers are responsible for any customs duties, taxes, or import fees imposed by their country
• We reserve the right to adjust prices due to market changes or errors

4. Shipping Policy

We ship globally, excluding certain parts of Asia and remote areas.

• Order Processing: 1-2 business days after payment confirmation
• Standard Shipping: Via DHL or FedEx. Delivery within 10-15 days after shipment. Shipping fee: $12.95
• Free Shipping: Available for orders over $50, using EMS. Delivery within 15-25 days after shipment

Delivery times may vary based on your location and customs processing. Tracking information will be sent to your email once your order is shipped.

5. Returns and Exchanges

We want you to be completely satisfied with your purchase!

Return Period

• Returns and exchanges are accepted within 15 days of receiving your order
• All items must be in original condition with tags attached and in original packaging

Non-Returnable Items

• Opened or used costumes (e.g., alien costumes, bat costumes, and animal costumes showing signs of wear)
• Items without original tags or packaging
• Customized or altered apparel
• Costumes purchased more than 15 days ago
• Items worn to events or parties

Refund Process

• Refunds are processed within 3-5 business days after we receive your return
• Original shipping fees are non-refundable
• Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect

6. Intellectual Property

All content on this website, including but not limited to:

• Text, graphics, logos, and images
• Product designs and descriptions
• Website layout and design elements

are the property of Spirit Halloween Store or our licensors and are protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our express written permission.

7. Limitation of Liability

Spirit Halloween Store shall not be liable for:

• Any indirect, incidental, or consequential damages arising from the use of our products or website
• Delays in delivery due to circumstances beyond our control (customs, weather, carrier issues)
• Minor variations in product color or design from website images
• Any injuries resulting from improper use of costumes or accessories

Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy (available on our website) explains how we collect, use, and safeguard your data.

9. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United States. Any disputes shall be resolved through friendly negotiation first. If unresolved, disputes may be submitted to the courts in ELKHORN CITY, US.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our website after changes constitutes acceptance of the modified terms.

11. Contact Information

Thank you for choosing Spirit Halloween Store for your costume needs! We’re committed to making your Halloween experience spooktacularly satisfying!